A business that installs and services air conditioning and heat pumps does two very different kinds of work. A service visit is short and recurring, and the customer mainly wants a date. An installation is a bigger project that involves a survey, pricing and ordering equipment. Yet both arrive through the same channels: phone calls mid-job, texts, email and Messenger. In summer, when everyone wants cooling right now, it quickly turns into chaos. Add the customers you promised to contact about their regular service, and a notebook just isn't enough.
Homeearly covers both sides of this trade: customers book a service visit themselves in a free slot and send an enquiry for an installation with a description and photo. You see everything in one calendar.
A free website that sells servicing and installations
No website? Build one in the admin in a few minutes from details already in the system. It runs free at homeearly.eu/firma/your-business, with a design suited to your trade, services with prices and photos, a gallery of completed installations, a map and contact details. Terms and conditions and a GDPR notice are generated for you. The default price list includes air conditioning installation, air conditioning service, heat pump service, and survey with pricing.
For servicing, customers click "Book", choose the service and a slot in the availability calendar, which shows free days in green, the last few places in orange and fully booked in red. They can optionally pay in advance. For installations they use "Enquire", describe the property, attach a photo, and you prepare a quote. More under enquiries and online booking.
Have your own website? Just add the calendar and the form
An established business doesn't have to change its site. Embed the booking calendar and enquiry form with one snippet of code, or send the link to customers and add it to Facebook, Instagram or your Google profile. If you currently use another booking tool such as Reservio or Calendly, you can bring bookings across via the calendar link. Busy times from your Google, Outlook or iCloud calendar are reflected in the available slots, so there are no double bookings. Once your business mailbox is connected, email enquiries are offered for approval and the mailbox itself stays untouched.
What makes the season, and the rest of the year, easier
- Reminder the day before by email, text or WhatsApp. Customers can reschedule or cancel on their own.
- Recurring jobs and date reminders. Regular servicing schedules itself, and the system reminds customers when their next check is due.
- Customer card with equipment. For every customer you can see which units they have, their service history and notes.
- Quotes approved online for installations. Once accepted, one click turns the quote into a job.
- Field mode on your phone: navigation, before and after photos, notes and the customer's signature on screen, even in a plant room with no signal.
- Materials and stock, travel cost calculation and a signed handover protocol for every installation.
- Invoices with QR payment, automatic bank payment matching and overdue reminders.
An illustrative week for a technician
As an example: on Monday morning you open the Today overview. There are three service visits that customers booked themselves through the website, and two new enquiries for heat pump installations. The service customers got a reminder yesterday, so nobody has forgotten. The technician follows the navigation, photographs each unit, adds a note and the customer signs on screen. They receive an invoice with a QR code by email the same day. In the afternoon there's a survey for an installation, the quote goes out in the evening and on Thursday the customer approves it. You drag the job to a free day in the calendar, assign the unit from stock, and after installation the customer signs the handover protocol. The system remembers when to offer the first service.
In short
Fewer phone calls to arrange dates, fewer missed services thanks to reminders, faster payment and a clear view of which jobs pay off. Customers, meanwhile, see a modern business they can book with at any time. More on the Homeearly for air conditioning and heat pumps page.
Try Homeearly for free
Signing up takes a minute: 30 days free with every feature, no credit card and no commitment. We set it up for Air conditioning / Heat pumps right away — services, menu and wording — and you can create your website straight after signing up.