Plumbers and heating engineers spend most of the day at customers’ homes – under a sink, in a boiler room or down in a cellar. Your phone rings in your pocket just as you’ve opened up a pipe, and someone with a dripping tap wants to know when you can come. Enquiries arrive by email, text and Messenger, often without an address and with a photo you can never find again.
Back home you try to work out how many metres of pipe and how many fittings you used, how far you drove and how long the job took. Invoices go out late, and the customer whose boiler you serviced last year calls someone else this time because nobody reminded them.
No website? It builds itself from your details
In the Homeearly admin you can set up a free website, assembled from details already in the system. Customers find you at an address like homeearly.eu/firma/your-business, with a design made for plumbing and heating trades.
- Services with prices and photos – plumbing repairs, boiler servicing and inspection, bathroom fittings, drain unblocking or emergency call-outs.
- A gallery of finished bathrooms and boiler rooms, a map of your area and contact details.
- Terms and conditions and a GDPR notice generated automatically.
- A “Request a quote” button: the customer describes the problem, attaches a photo and sees which days are busier or quieter.
You can point your own domain name to this address.
Already have a website? Just add the enquiry form
No need to rebuild your site. Embed the enquiry form with one snippet of code, or send the link to customers and add it to your Google Business Profile. The main benefit comes in what follows: enquiry, quote, job, invoice – each step flows into the next without retyping anything.
On site and in the office
- Email and voice to enquiry: messages in your business inbox are offered as enquiries for approval, and you can dictate an enquiry into your phone – the system picks out the name, phone number, address and date.
- Quotes approved online and turned into a job in one click.
- Mobile field mode: navigation to the address, before-and-after photos, notes and the customer’s signature on screen. Works even in a cellar with no signal. More under jobs and field work.
- Materials and stock: pipes, valves and seals used are logged against the job.
- Travel costs: flat fee, mileage, parking or tolls.
- Signed handover report after an installation or inspection, with documents stored on the job.
- Boiler service reminders by email, text or WhatsApp, invoices with QR payment and automatic matching of bank payments.
A sample day
As an illustration: in the morning the Today view shows three jobs with addresses, and overnight an enquiry came in from the website with a photo of a leaking trap. On the way you dictate another enquiry from someone who stopped you in the street. At noon you send a quote for a new water heater, the customer approves it on their phone and you turn it into a job with one click.
On site you take photos before starting, log the materials and, once finished, have the customer sign the handover report on screen. Travel is calculated automatically and the invoice with a QR code goes out before you’ve left the van. A year later the system reminds the customer about their next boiler service.
Why it’s worth it
You get your evenings back, never forget materials or travel, get paid sooner, and customers return thanks to inspection reminders. On top of that, you come across as a business that has things in order. More on the Homeearly for plumbers and heating engineers page.
Try Homeearly for free
Signing up takes a minute: 30 days free with every feature, no credit card and no commitment. We set it up for Plumber / Heating engineer right away — services, menu and wording — and you can create your website straight after signing up.